Joey Pouge

Stivers Hyundai made my day! I didn't have a strain on my pocket, I didn't have to wait long and they made sure I was comfortable while my car was being serviced. I also appreciate Joey Pouge/12511 for giving great customer service. Thanks Joey!

I took my Santa Fe in for scheduled maintenance. My advisor was Channon Boone - he did a great job taking care of me. He listened to my concerns and kept me advised throughout the process. My car was completed in less than an hour - a thoroughly pleasant experience.

Stivers Hyundai provided great customer service! They are very lucky to have Service Advisor Joey Pouge as a part of their team. He provided great customer service and my car was ready in a timely manner.

Joey in the service department has wonderful customer service. My service appointment was fast quick and easy.

I received a call and email from Joey (service tech), he was very courteous and professional. Service was completed and received a call letting me know my vehicle was ready. Great job

Came in for oil change, tire rotation and was in and out in 30 minutes. Kudos to my service advisor Joey and his excellent customer service.

Great customer service Joey and Austin service department!! Thank you Stivers Hyundai

Joey is wonderful!

The service on my Genesis vehicle was performed professionally and timely and Joey was very friendly and helpful. Looking forward to being back soon.

Joey Pouge was just exceptional with me in Service. An excellent person to handle me and my car’s needs. He has always been attentive, smart, friendly, and easy to deal with. I think I stick with this dealership mostly because of Service people like Joey. If he left, I might switch dealer or buy another brand of car.

Joey Pouge has been my point of contact for both of my vehicles - he gets me in and out, no hidden surprises keeps me informed and updated if my service is delayed. He has really enhanced the customer service since he has joined the team. 2 years ago this time, I wouldn't have given the service team a .5 - Paul is an awesome manager as well, listens and gets results. Thanks Stivers Service Team

Joey was very helpful. Good experience

I highly recommend this place! Joey Pogue.....great man! Had my new motor put in in no time!

I was in for a service at Stivers Hyundai yesterday and Joey Pouge, Service Advisor, over there was exceptional, knowledgeable, personable, time efficient and customer focused in every aspect of our dealings with each other. He explained things in layman’s terms that helped me to understand my issue enabling me to make informed decisions. I appreciated his honest approach in answering the questions that I had for him. Cindy Sparks

Have always received the best of services and advisement at Stivers Hyundai, wher' it be the older location further away and now, the new moreso "in my backyard" location being much nearer to where I live... Car Care Advisor Christian is an asset to Stivers..this, as well as Joey over in Service. Stivers and these Guys "have my back" and will surely see that you're taken care of, as well!!! THANKS!!!

Our visit to Stivers for service on our Genesis was great. Joey Pouge, our service coordinator, is always highly professional and tremendously helpful. We would not take our G90 anyplace else.

Joey P took great care of me. Give him a raise. Great customer service, fixed my recalls in no time plus hooked me up with a shuttle home.

Joey was very helpful and made the process of getting my vehicle worked on easy

We have nothing bad to say. Everyone was friendly and very professional. We appreciate the service and respect shown by Joey (I don't know his last name) and Shelby Parker. They kept us informed during the service.

Joey in the service department is wonderful. My first visit today was a great experience. Great customer service!

Joey was very helpful and made the process of getting my vehicle worked on easy

Joey P took great care of me. Give him a raise. Great customer service, fixed my recalls in no time plus hooked me up with a shuttle home.

Our visit to Stivers for service on our Genesis was great. Joey Pouge, our service coordinator, is always highly professional and tremendously helpful. We would not take our G90 anyplace else.

Have always received the best of services and advisement at Stivers Hyundai, wher' it be the older location further away and now, the new moreso "in my backyard" location being much nearer to where I live... Car Care Advisor Christian is an asset to Stivers..this, as well as Joey over in Service. Stivers and these Guys "have my back" and will surely see that you're taken care of, as well!!! THANKS!!!

I was in for a service at Stivers Hyundai yesterday and Joey Pouge, Service Advisor, over there was exceptional, knowledgeable, personable, time efficient and customer focused in every aspect of our dealings with each other. He explained things in layman’s terms that helped me to understand my issue enabling me to make informed decisions. I appreciated his honest approach in answering the questions that I had for him. Cindy Sparks

I highly recommend this place! Joey Pogue.....great man! Had my new motor put in in no time!

Great service! Joey and the rest of the service staff were super helpful, friendly and great to work with.

Outstanding Service! Another Hyundai dealership in Columbia said it would take 10+ business days to diagnose and possibly repair my 2022 Tucson. Stivers in 1 day diagnosed and replaced faulty part. Todd and Joey made sure to answer our emergency inquiries after breaking down on road. We received outstanding service from Stivers. All our Hyundai vehicles will be serviced at Stivers from now on.

Did a drop off 11 Dec 2023. Told them what was needed done to Service Advisor Joey Pouge. Their valet service home and back was spectacular. Upon returning to the dealership was greeted by Mr Pouge and briefed on the services and future maintenance for my 2010 Genesis. As to this day no issues everything done exceptionally well. All was done in a timely manner.

I took my car in for diagnostic service. The experience was pleasant. Joey and others were very professional and friendly. The waiting area was clean and comfortable.

Joey was nice to work with . He was able to get me in and out:

Joey Pough has excellent customer service skills. He was clear spoken, polite, and respectful. His estimate on service time on my vehicle was spot on. Thank you for your consideration in my time.

I recently had some work done on my vehicle and was very much satisfied. My service advisor Joey was absolutely amazing. Communication was great. He explained everything to me and was just all around a great guy to work with. Thank you!

Great experience as always at Genesis of Columbia/Strivers Hyundai. Purchased a 2025 GV80 3.5T Prestige and the entire team from Joey in Service to Chris and Mike in Sales were fantastic to work with. This is my second Genesis and love the brand, the quality and the GV line.

Brought my 2020 Genesis G80 Sport 3.3T AWD sedan in for 36,000 mile maintenance, and my service advisor, Joey Goess, was both professional and helpful in explaining what they were going to do and when it would be finished. I found the communication effective, and my car was completed by the time promised. I’ll definitely go back because of this positive experience.

This is my second scheduled maintenance with my '23 Genesis. Both great experiences. Joey was my service advisor and took care to check in with updates and to check if there was anything he could do for me while I waited. So far, first class support and service from Stivers.

My transmission went out on a trip to Charleston, sc for a cruise 2 sunday’s ago. I had my car towed there Sunday night and they didn't get a new transmission in until that Thursday, but with Joey and his team’s hard work they had my vehicle ready by Saturday morning when I got back from my cruise and I was able to drive home stress free. I would highly recommend them.

Joey is a great guy and did a wonderful job texting me with service updates. Thanks for taking good care of me!

Making the appointment for my car service was easy. Joey was very welcoming and thorough when dropping off and picking up my vehicle. All of my questions were met with knowledgeable answers and utmost professionalism.

Joey and Robert service was phenomenal if I could give them a 1000/1000. Thank you

Very friendly and fast service. Joey in service goes above and beyond.

I took my car in for diagnostic service. The experience was pleasant. Joey and others were very professional and friendly. The waiting area was clean and comfortable.

Did a drop off 11 Dec 2023. Told them what was needed done to Service Advisor Joey Pouge. Their valet service home and back was spectacular. Upon returning to the dealership was greeted by Mr Pouge and briefed on the services and future maintenance for my 2010 Genesis. As to this day no issues everything done exceptionally well. All was done in a timely manner.

Outstanding Service! Another Hyundai dealership in Columbia said it would take 10+ business days to diagnose and possibly repair my 2022 Tucson. Stivers in 1 day diagnosed and replaced faulty part. Todd and Joey made sure to answer our emergency inquiries after breaking down on road. We received outstanding service from Stivers. All our Hyundai vehicles will be serviced at Stivers from now on.

We have nothing bad to say. Everyone was friendly and very professional. We appreciate the service and respect shown by Joey (I don't know his last name) and Shelby Parker. They kept us informed during the service.