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Rental Coordinator Delaney Woodham at Stivers Hyundai

Delaney Woodham

Rental Coordinator

I had some intricate defects with my G70 that posed a lot of concern. Won’t get in depth, but the car was bugging out. Carl in service got it situated quickly and proved that the crew had a wealth of knowledge on how to identify a problem that wasn’t a simple fix. Warranty covered me. Additionally, it was even easier because Delaney in the loan department hooked me up with another car for me to drive while my car was getting serviced. This isn’t a bunk car dealership, they take pride in what they do. Other dealerships in the capital city do NOT honor Genesis warranty. Stivers honors Genesis warranty. Don’t get burned by AutoNation Hyundai + etc.

Have always had great experiences and communication all the way down from Fixed Operations Director Rich Koellner, Service Advisor Austin Cartelli, Delaney with providing us loaners while vehicle being serviced, and Genesis repair tech Rob. My Genesis GV70 has had some challenging warranty work and the entire service department seems to be in lockstep with each other in providing their customers excellent service.

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